1Who we are
Chime Zone: Time zone & world alarm (“the app”, “we”, “us”, “our”) is provided by Pranjal Chakraborty, an individual developer based in the United Kingdom. We are the “data controller” for the app. That is the legal term for the person who decides how and why your personal data is used. “Personal data” simply means any information that can be linked to you as a person.
This policy explains what we collect, why, who we share it with, and the choices you have. We have tried to keep it in plain language.
2What we collect and why
Your alarms, chosen cities and time zones, and app settings
When: When you use the app.
Why: To make your alarms work. Currently stored on your device only.
Account details, such as your email address and any name you choose to give
When: Only if you create an account.
Why: To let you sign in and, in future, to sync your alarms between devices.
Location
When: Only if you give permission.
Why: To detect or suggest your current time zone and nearby cities.
Usage and crash information, such as which features are used, app version, device model, operating system version and error reports
When: Automatically while the app runs.
Why: To find and fix bugs, check alarms work correctly across daylight saving changes, and improve the app. We use Google Firebase for this.
Notification permission and a device notification token
When: If you allow notifications.
Why: To deliver notifications to your device. A “token” is a technical code that lets a notification find your device.
Subscription and purchase status
When: When you start a trial or subscribe.
Why: To know whether your access is active. Payments are handled by Apple or Google. We never see or store your card details.
Messages you send us
When: If you contact us.
Why: To reply and help you.
3What we do not do
The app contains no advertising. We do not sell your personal data. We do not use your information to build advertising profiles.
4Our lawful reasons for using your data
UK data protection law requires us to have a valid reason, called a “lawful basis”, for each use of your data. In plain terms:
- Location and notifications: Your consent. You can withdraw it at any time in your phone settings.
- Running your account, alarms and subscription: This is needed to provide the app you asked for (a “contract”).
- Crash and usage reports, and security: Our “legitimate interests” in keeping the app working, safe and improving. We balance this against your rights.
- Meeting legal duties: Legal obligation.
6Where your information is kept
Our providers, including Google, may store and process information on servers outside the UK. Where this happens we rely on safeguards the law recognises, such as approved contract terms or the provider’s participation in approved data transfer arrangements, so your information stays protected.
7How long we keep it
Alarms and settings stored only on your device stay there until you delete them or remove the app. If you have an account, we keep your account information until you delete it or ask us to. Usage and crash information is kept for [period, confirm with the developer], then deleted or made anonymous. We may keep limited records longer where the law requires.
8Your rights
Under UK law you have the right to:
- Be informed and get access: ask what data we hold about you and get a copy.
- Correction: ask us to fix inaccurate data.
- Deletion: ask us to delete your data in many situations.
- Restriction and objection: ask us to limit or stop certain uses.
- Portability: ask for your data in a portable format where it applies.
- Withdraw consent: stop location or notifications at any time, without affecting what happened before.
To use any of these rights, email chimezone@cliqmates.tech. If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ico.org.uk). We would appreciate the chance to fix things first. If you live elsewhere, you may have further rights under your local law and we will respect them.
9Security
We use reasonable technical and organisational measures to protect your information. No app or internet service is completely secure, so we cannot promise absolute security.
10Children
We do not knowingly collect personal data from children. If you think a child has given us information, contact us and we will delete it.
11Changes to this policy
We may update this policy. We will change the effective date above and, for significant changes, tell you in the app or by email.